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Brevo vs GetResponse: Which Is Better in 2026?

Reviewed by the SaaS Compare editorial team · Last updated: May 21, 2026

Brevo logo
Brevo From $9/mo
vs
GetResponse logo
GetResponse From $19/mo
Quick answer: Brevo wins for cost-conscious ecommerce teams. At $9/month for the Starter plan with unlimited contacts and AI content generation, Brevo undercuts GetResponse's $19/month entry point while delivering native SMS, WhatsApp, and push channels out of the boxΓÇöfeatures GetResponse reserves for higher tiers.

Brevo dominates budget-conscious ecommerce marketing with lower entry pricing Brevo wins

Brevo is the better choice for ecommerce teams prioritizing affordability and multi-channel reach. Its $9 Starter plan includes AI content generation, advanced segmentation, and automation for up to 2,000 contactsΓÇöall with unlimited contact storage. GetResponse charges $19 minimum and gates SMS and advanced automation behind higher tiers. For small-to-mid-size online retailers, Brevo delivers more capability per dollar spent.

Verdict Scores How we score →

Brevo 97/100
GetResponse 96/100

Feature Comparison

Feature Brevo GetResponse
A/B & Multivariate Testing Yes A/B testing for subject lines and content available on Standard plan and above; not included on Free or Starter. Yes A/B testing for subject lines, content, and send times on all paid plans; landing page A/B testing also available on paid plans.
AI-Powered Features Yes AI content generator (subject lines and body copy) on all paid plans; AI send-time optimization on Standard+; AI segmentation on Professional+. Yes AI email generator, AI campaign generator, and AI writing assistant (OpenAI-powered) on all paid plans; AI campaign builder included.
Audience Segmentation & Personalization Yes Advanced segmentation using demographics, website activity, campaign engagement, and custom events; dynamic lists that auto-update on all paid plans. Yes Advanced audience segmentation on Marketer+; basic segmentation on Starter; dynamic segment filter locked to paid plans.
Contact & List Management Yes Unlimited contacts on all plans; list-based architecture with import via CSV or API; duplicate management and suppression lists supported. Yes List-based architecture; CSV import plus API plus 100+ integrations; unlimited contacts on paid plans; Free plan capped at 500 contacts.
Deliverability & Spam Tools Yes 99% delivery rate claimed; DKIM/SPF/DMARC authentication; Deliverability Specialist support on Professional (3 hrs/year); dedicated IP on Enterprise only. Yes DKIM/SPF authentication; spam checker included; dedicated IP available on higher-volume custom plans; deliverability monitoring dashboard.
E-Commerce & CRM Integrations Yes Native Shopify and WooCommerce integrations; abandoned cart automations; 150+ integrations; AI product recommendations on Professional+; built-in CRM. Yes Native Shopify and WooCommerce integrations; abandoned cart recovery on Marketer+; promo codes and revenue reports; ecommerce automation templates.
Email Builder & Templates Yes Drag-and-drop builder plus HTML editor; responsive industry-specific templates included on all plans including Free. Yes Drag-and-drop email creator plus HTML editor; AI email generator powered by OpenAI; large template library on all plans.
Landing Pages & Signup Forms Yes 1 landing page included on Standard; more on Professional+; signup forms (embedded, popup) available on all plans including Free. Yes Native landing page builder on all plans including Free (limited to 1,000 unique visitors/month); popup, embedded, and flyout forms; custom domain on paid.
Marketing Automation & Workflows Yes Visual workflow builder with multi-step drip sequences; unlimited workflows on Standard+; Free plan supports up to 2,000 contacts in automation. Yes Visual automation workflow builder; 1 automation on Starter, unlimited on Marketer+; behavior, date, and event-based triggers.
Multi-Channel Campaigns (SMS, Push, Social) Yes SMS and WhatsApp campaigns native (credits sold separately); web/mobile push on Professional+; no native social posting integration. Yes SMS marketing on Marketer+ plans; unlimited web push notifications on Marketer+; no native social posting listed.
Reporting & Analytics Yes Basic open/click reporting on Starter; advanced click heatmaps, geography, device reports, and AI send-time analytics on Standard+. Yes Open, click, unsubscribe, and per-campaign revenue reporting; promo codes and revenue reports on Marketer+; email analytics dashboard.
Transactional Email & API Sending Yes Native transactional email via SMTP relay and RESTful API on all plans; unlimited log retention; inbound parsing; 99% delivery rate. Yes Transactional email available via API integration; not a native built-in product ΓÇö requires third-party SMTP or API setup.

Highlighted rows indicate features where the tools differ.

Pros & Cons

Based on G2 reviews. Source: our review methodology.

Brevo

Pros
User-friendly interface with a clean design, making it accessible for beginners
Ease of integration and a user-friendly interface for marketing needs
Convenient and efficient email marketing capabilities, including automation and customizable templates
Easy setup that makes email marketing efficient and hassle-free
Cons
Limited features, especially in template flexibility and automation capabilities, which hinder effective marketing
Limited features in design and automation capabilities, considered a notable drawback
Limited customization, making creative marketing and complex workflow management difficult
Steep learning curve for beginners, making initial setup and navigation challenging

GetResponse

Pros
Extremely user-friendly interface, making complex tasks simple and intuitive
Responsive customer support with fast help through live chat and effective assistance
Exceptional user-friendliness with excellent support and training
User-friendly drag-and-drop email builder with extensive tools for campaign optimization
Cons
Steep learning curve, making it challenging to fully utilize features
Expensive pricing, especially for automations, with less perceived value
Missing design features, hindering quick campaign creation
Lack of advanced design features for streamlined content creation

Pricing

Brevo

Free tier available
PlanMonthlyAnnual
Free Free Free
Starter $9/mo $8/mo
Growth $18/mo $16/mo
Pro $499/mo $449/mo
Enterprise Custom

GetResponse

Free tier available
PlanMonthlyAnnual
Free Free Free
Starter $19/mo $16/mo
Growth $59/mo $48/mo
Pro $69/mo $57/mo
Enterprise Custom

Ratings & Reviews

Brevo

4.5/5 G2 · 2,540 reviews
4.6/5 Capterra
Users consistently praise the platform for its ease of use and intuitive interface, making it accessible even for those without technical backgrounds. The all-in-one capabilities for email, SMS, and automation streamline marketing efforts, allowing for effective campaign management. However, some users note that advanced customization options can be limited, which may restrict more complex workflows.

GetResponse

4.3/5 G2 · 1,117 reviews
4.2/5 Capterra
Users consistently praise the ease of use and automation features of GetResponse, highlighting its intuitive interface that simplifies email marketing tasks. Many appreciate the platform's ability to create landing pages and manage campaigns efficiently, making it suitable for both beginners and experienced marketers. However, some users note that the reporting capabilities could be improved, as they find it lacking in depth and detail.

Who Should Choose Which?

Choose Brevo if…

You are an ecommerce founder running a Shopify store with a tight marketing budget. You need abandoned cart recovery, browse abandonment alerts, and SMS campaigns to drive repeat purchases. Brevo's $9 Starter plan includes native Shopify integration, AI-powered automations, and SMS creditsΓÇöletting you launch multi-channel campaigns immediately without upgrading. Your unlimited contact storage means you can scale your customer database without hitting plan limits, and the built-in CRM keeps all customer data in one place for precise targeting of VIPs and lapsed buyers.

Choose GetResponse if…

You are a marketing manager at a mid-market SaaS company evaluating email and SMS platforms for customer onboarding and retention. GetResponse's $59 Growth plan offers unlimited automation workflows, advanced segmentation, and SMS on a single platform. However, Brevo's $18 Growth plan delivers the same multi-channel capability with A/B testing, heatmaps, and AI send-time optimizationΓÇöat one-third the cost. If your team values design flexibility and webinar hosting, GetResponse's Pro tier ($69) adds those tools, but Brevo remains the leaner, faster-to-deploy option for core email and SMS marketing.

Bottom Line

Brevo is the better choice for budget-conscious ecommerce and small business teams seeking affordable multi-channel marketing automation.

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