Is BigCommerce better than Volusion?

Yes. BigCommerce is better than Volusion for most retailers. BigCommerce holds a 4.2 G2 rating from 575 reviews compared to Volusion's 3.2 from 68 reviews, and it includes native B2B features, multi-location inventory management up to 8 locations, and 800+ app integrationsΓÇöcapabilities Volusion lacks or limits significantly.

How do BigCommerce and Volusion pricing compare for growing retailers?

BigCommerce's Starter plan begins at $29/month with unlimited products and users, while Volusion's Starter is $35/month but caps you at 100 products and one staff account. At the Growth tier, BigCommerce ($105/month) supports up to 5 inventory locations and abandoned cart recovery, whereas Volusion ($79/month) allows 5,000 products with 5 staff accounts. For retailers expecting significant growth, BigCommerce's Pro tier ($399/month) scales to 8 inventory locations and custom product filtering. Both platforms charge zero transaction fees, but BigCommerce's unlimited products across all tiers makes it more cost-effective for expanding catalogs without tier upgrades.

What are the main feature differences between BigCommerce and Volusion?

BigCommerce includes native B2B features like customer groups, price lists on Enterprise, and a dedicated B2B EditionΓÇöcritical for wholesale operations. Volusion lacks B2B functionality entirely. BigCommerce also supports up to 8 inventory locations (Pro tier) versus Volusion's single-location model, and offers native integrations with Amazon, eBay, Walmart, and Facebook across all plans. Volusion's feature set is broader on paper but lacks the depth needed for complex operations. For multi-channel selling and B2B, BigCommerce's architecture is purpose-built; Volusion requires workarounds.

How difficult is it to migrate from Volusion to BigCommerce?

BigCommerce offers native migration support and maintains detailed documentation for moving stores from competing platforms including Volusion. The process typically involves exporting product catalogs, customer data, and order history from Volusion, then importing them into BigCommerce using the platform's bulk import tools or third-party migration apps available in the BigCommerce App Marketplace. Most retailers complete the migration within 2ΓÇô4 weeks depending on store complexity. BigCommerce's 24/7 support team can assist throughout the transition, and the platform's superior integration capabilities mean you'll likely gain functionality rather than lose it during the switch.

How do BigCommerce and Volusion compare on integrations and customer support?

BigCommerce offers 800+ apps in its marketplace with REST API and webhooks, enabling seamless connections to product information management, customer data platforms, and sales channels. Volusion provides app integrations but users report significant limitations and outdated integration options that restrict customization. On support, BigCommerce delivers top-notch, responsive, and dedicated service across all tiers with 24/7 availability on paid plans. Volusion offers online support only, with a dedicated customer service manager limited to the Business tier at $399/month. BigCommerce's superior integration ecosystem and universally available support make it the stronger choice for businesses requiring reliable third-party connections and responsive assistance.

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BigCommerce vs Volusion: Which Is Better in 2026?

Reviewed by the SaaS Compare editorial team · Last updated: May 21, 2026

BigCommerce From $29/mo

Volusion From $35/mo

Quick answer: BigCommerce wins for established retailers needing enterprise-grade features and multi-channel support. With a 4.2 G2 rating from 575 reviews versus Volusion's 3.2 from 68 reviews, BigCommerce delivers proven reliability and scalability at a $29 starting price.

BigCommerce outperforms Volusion for serious ecommerce growth and B2B operations BigCommerce wins

BigCommerce is the better choice for retailers planning multi-channel expansion and B2B sales. Its native integrations with Amazon, eBay, Walmart, and FacebookΓÇöplus dedicated B2B features like custom catalogs and tiered pricingΓÇögive you competitive advantages Volusion cannot match. Volusion lacks B2B capabilities entirely and users consistently report outdated templates and integration limitations.

Key Differences at a Glance

Feature	BigCommerce	Volusion
AI-Powered Features	No	Yes
B2B & Wholesale	Yes Customer groups and segmentation available on Plus+; Price Lists (customer-specific pricing) only on Enterprise; B2B Edition is a separate enterprise product.	No

Verdict Scores — How we score →

Feature Comparison

Feature	BigCommerce	Volusion
AI-Powered Features	No	Yes
B2B & Wholesale	Yes Customer groups and segmentation available on Plus+; Price Lists (customer-specific pricing) only on Enterprise; B2B Edition is a separate enterprise product.	No
App Ecosystem & Integrations	Yes 800+ apps in the BigCommerce App Marketplace; REST API and webhooks available; unlimited API calls on Enterprise only; headless commerce via Catalyst and Storefront API.	Yes
Checkout & Payment Processing	Yes Single-page checkout native on all plans; 0% added transaction fees on all tiers; Apple Pay, Google Pay, and Amazon Pay included; 65+ payment gateways supported.	Yes
Internationalization & Multi-Currency	Yes Multi-currency display and checkout native on all plans; multi-storefront supported (add-on per plan); local tax handling configurable per region.	Yes
Omnichannel & Social Commerce	Yes Native integrations for Amazon, eBay, Walmart, Facebook, and Instagram on all plans; inventory syncs across channels from one dashboard.	Yes
Order & Inventory Management	Yes Multi-location inventory: up to 4 locations (Standard), 5 (Plus), 8 (Pro), custom (Enterprise); no published self-service returns portal confirmed natively.	Yes
Point of Sale (POS)	Yes POS channel available on all plans via third-party integrations (Square, Clover, etc.); no native BigCommerce POS hardware; inventory syncs through POS integrations.	Yes
Product Catalog & Variants	Yes Unlimited products on all plans; product filtering (basic) on Plus, custom product filtering on Pro+; bulk import/export supported natively.	Yes
Reporting & Analytics	Yes Professional reporting tools included on all plans; advanced analytics with custom reports available; Google customer reviews on Pro and Enterprise plans.	Yes
SEO & Marketing Tools	Yes Editable meta titles/descriptions, XML sitemaps, and canonical URLs native; abandoned cart saver on Plus and above; discount/coupon engine native on all plans.	Yes
Shipping & Fulfillment	Yes Real-time carrier quotes native on all plans; ShipperHQ rules engine available (add-on on Standard/Plus/Pro, included on Enterprise); dropshipping supported via apps.	Yes
Storefront Design & Themes	Yes Fully customizable themes with native HTML, CSS, and JavaScript access; Makeswift drag-and-drop visual editor available; all themes are mobile-responsive.	Yes
Subscription & Recurring Billing	Yes Native Subscriptions API available; recurring billing requires third-party apps from the marketplace such as Recharge or Bold Subscriptions.	Yes

Highlighted rows indicate features where the tools differ.

Pros & Cons

Based on G2 reviews. Source: our review methodology.

BigCommerce

Pros

BigCommerce is very easy to use with a simple setup and smooth overall experience

Top-notch customer support with responsive and dedicated service

Easy integration allowing seamless connection with multiple systems and tools

User-friendly interface enabling effortless online store building without coding skills

Cons

Limited customization options restricting ability to create unique and tailored online stores

Pricing is expensive and could be more affordable

Difficult customization when modifying themes and features to meet specific needs

Customization is challenging with limitations in modifying themes and features

Volusion

Pros

Users appreciate the ease of use of Volusion, finding it simple to manage their online stores effortlessly.

Users appreciate the clean UI of Volusion, finding the backend admin user-friendly and easy to navigate.

Users value the easy setup and organization of Volusion, making online store management hassle-free.

Users find the easy setup of Volusion simplifies managing their online store without the need for technical skills.

Cons

Users find the integration issues with Volusion limiting, hindering the ability to fully customize their stores.

Users feel limited by customization options in Volusion, wishing for more modern templates and app integrations.

Users find the lack of customization options in Volusion limits their ability to create unique online stores.

Users feel Volusion has outdated software that fails to keep up with competitors like Shopify, impacting its relevance.

Pricing

BigCommerce

Plan	Monthly	Annual
Free	Free	—
Starter	$39/mo	$29/mo
Growth	$105/mo	$79/mo
Pro	$399/mo	$299/mo
Enterprise	Custom	—

Volusion

Plan	Monthly	Annual
Starter	$35/mo	—
Growth	$79/mo	—
Pro	$299/mo	—
Business	$399/mo	—

Ratings & Reviews

BigCommerce

4.2/5 G2 · 575 reviews

4.4/5 Capterra

Users consistently praise the platform for its ease of use and excellent customer support, making it accessible for businesses of all sizes. Many appreciate the built-in features that streamline online store management, allowing for quick product additions and smooth integrations. However, some users note that customization options can be limited, which may require additional apps or developer assistance.

Volusion

3.2/5 G2 · 68 reviews

3.8/5 Capterra

Users consistently praise the platform for its ease of use and user-friendly interface, making it accessible for beginners to set up and manage their online stores. Many appreciate the comprehensive e-commerce features that allow for efficient product management and order processing. However, a common limitation noted is the lack of customization options, which can hinder more advanced users seeking tailored solutions.

Who Should Choose Which?

You are a mid-market retailer selling across multiple channels and geographies. You need native integrations with Amazon, eBay, and Walmart without rebuilding your infrastructure. You want inventory synced across all sales channels from a single dashboard. You're planning to add B2B wholesale operations with custom pricing for different customer segments. BigCommerce's omnichannel architecture, 800+ app ecosystem, and enterprise B2B Edition support this growth path seamlessly. Its 4.2 G2 rating reflects user confidence in handling complex, multi-location operations at scale.

You are a small business owner launching your first online store with a tight budget and minimal technical skills. You want a simple, intuitive admin interface to manage products and orders without coding. You don't need B2B features, multi-channel selling, or complex integrations. Volusion's clean UI and easy setup appeal to this profile. However, users report outdated templates and limited customization options, meaning you'll quickly outgrow the platform if your business expands beyond basic single-channel retail.

Bottom Line

BigCommerce is the better choice for retailers planning multi-channel expansion, B2B operations, or enterprise-scale growth.

Visit BigCommerce → Visit Volusion →

Related Comparisons

Frequently Asked Questions

Is BigCommerce better than Volusion?

Yes. BigCommerce is better than Volusion for most retailers. BigCommerce holds a 4.2 G2 rating from 575 reviews compared to Volusion's 3.2 from 68 reviews, and it includes native B2B features, multi-location inventory management up to 8 locations, and 800+ app integrationsΓÇöcapabilities Volusion lacks or limits significantly.
How do BigCommerce and Volusion pricing compare for growing retailers?

BigCommerce's Starter plan begins at $29/month with unlimited products and users, while Volusion's Starter is $35/month but caps you at 100 products and one staff account. At the Growth tier, BigCommerce ($105/month) supports up to 5 inventory locations and abandoned cart recovery, whereas Volusion ($79/month) allows 5,000 products with 5 staff accounts. For retailers expecting significant growth, BigCommerce's Pro tier ($399/month) scales to 8 inventory locations and custom product filtering. Both platforms charge zero transaction fees, but BigCommerce's unlimited products across all tiers makes it more cost-effective for expanding catalogs without tier upgrades.
What are the main feature differences between BigCommerce and Volusion?

BigCommerce includes native B2B features like customer groups, price lists on Enterprise, and a dedicated B2B EditionΓÇöcritical for wholesale operations. Volusion lacks B2B functionality entirely. BigCommerce also supports up to 8 inventory locations (Pro tier) versus Volusion's single-location model, and offers native integrations with Amazon, eBay, Walmart, and Facebook across all plans. Volusion's feature set is broader on paper but lacks the depth needed for complex operations. For multi-channel selling and B2B, BigCommerce's architecture is purpose-built; Volusion requires workarounds.
How difficult is it to migrate from Volusion to BigCommerce?

BigCommerce offers native migration support and maintains detailed documentation for moving stores from competing platforms including Volusion. The process typically involves exporting product catalogs, customer data, and order history from Volusion, then importing them into BigCommerce using the platform's bulk import tools or third-party migration apps available in the BigCommerce App Marketplace. Most retailers complete the migration within 2ΓÇô4 weeks depending on store complexity. BigCommerce's 24/7 support team can assist throughout the transition, and the platform's superior integration capabilities mean you'll likely gain functionality rather than lose it during the switch.
How do BigCommerce and Volusion compare on integrations and customer support?

BigCommerce offers 800+ apps in its marketplace with REST API and webhooks, enabling seamless connections to product information management, customer data platforms, and sales channels. Volusion provides app integrations but users report significant limitations and outdated integration options that restrict customization. On support, BigCommerce delivers top-notch, responsive, and dedicated service across all tiers with 24/7 availability on paid plans. Volusion offers online support only, with a dedicated customer service manager limited to the Business tier at $399/month. BigCommerce's superior integration ecosystem and universally available support make it the stronger choice for businesses requiring reliable third-party connections and responsive assistance.